FAQ'S

Once you have found an item, choose your desired colour and click on the ‘ADD TO SHOPPING BAG’ button on the product page. Review the items in your shopping bag by clicking the ‘SHOPPING BAG’ link at the top of the page. Click on ‘PROCEED TO PURCHASE’ to complete your order.

DO I NEED TO SET UP AN ACCOUNT TO PLACE AN ORDER?

You can shop without creating an account.
 However, register with us and you’ll be able to enjoy the following benefits
• Track your orders and review past purchases
• Request a return or exchange directly from your account
• Add sold out items and products you love to your Wish List
• Save your address and card details so you can shop even quicker next time

HOW LONG DOES SHIPPING TAKE?

All orders are processed and shipped within 1-5 business days (excluding items on back order). Orders placed on weekends or holidays will be processed the following business day. Once your order has been processed and shipped, you will receive an email confirmation with delivery information. If you have an urgent order requirement, please contact us so we can accommodate you

IS MY PERSONAL INFORMATION KEPT PRIVATE?

Please be assured that your personal information is kept private and confidential, and at no point will we share it with a third party.

CAN I CHANGE MY SHIPPING ADDRESS AFTER MY ORDER HAS BEEN DISPATCHED?

Once your order has been dispatched, we are unable to redirect your delivery to another address. To avoid any delays receiving your order, we suggest that you provide a suitable shipping address for the specified delivery times.

HOW CAN I TRACK MY ORDER?

Once your order has been dispatched, you will receive an email containing your air waybill number to track your package.

Someone purched a4 minutes ago from London, Great Britain
Someone purched a4 minutes ago from London, Great Britain

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